Please read the following privacy policy of the services made available on privacy. The Portal or Website (as defined in the Terms of Use) on which the services are availed may together be referred to for convenience as the “Platform”.

For the purpose of this privacy policy (“Policy”), wherever the context so requires, “Your”, “You” shall mean any natural or legal person who browses the Platform or has agreed to avail the Services on the Platform. The term “We”, “Us” and “Our” shall mean Manch Technologies Private Limited (“Company”).

Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with Our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By accessing the Company Platform, You agree to be bound by the terms of this Privacy Policy.

By using the Company Platform and/or by providing Your information, You consent to the collection and use of the information You disclose on Our Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing Your information as per this Privacy Policy. If we decide to change Our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access Our Website.

You will be bound by this Policy whether You are a (i) “Visitor” (which means that You simply browse Our Website), or (ii) “User (which means You have registered with the Company to have access to the Portal for paid Services).

Depending on the nature of services being availed by you on the Website, this Policy read with the master service agreement (“MSA”), if any, shall define your relationship with Manch while you use the Services on the Website. In order to use the Services available on the Website, it shall be your responsibility to comply with both this Policy and the MSA. If the Policy is inconsistent with any provision contained in the MSA, Manch shall determine, in its sole and absolute discretion, which of the provisions shall control any such inconsistency or conflict.

Additional information shall be obtained by the Company once you chose to become a User of the Portal.

1.1 Information We Collect from You: You provide us with information about yourself when you:

(1) Register or log in to the Portal;

(2) Fill in the online form provided by the Company;

(3) Contact customer support.

1.2 Device, Usage Information, and Transactional Data: We may collect information about based on how you use Our Platform.

When You are a User:

(1) IP address;

(2) Unique device identifiers and device attributes, like operating system and browser type;

(3) Usage data, such as: web log data, referring and exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the date and time you used our Services, the frequency of your use of our Services, error logs etc;

When You are a User:

(4) IP address;

(5) Information pertaining to unique identification;

(6) Transactional data (non-content data about electronic transactions you start, review, or sign), such as: names and email addresses of parties, information about third parties onboarded by the User or their devices, such as name, email address, IP address, and authentication methods

1.3 We will store Your username, country and specialty on an unencrypted server. Your password is cryptographically hashed, and. We collect and hold this information in order to provide you a better service

1.4 You are solely responsible for

(1) maintaining the strict confidentiality of Your Login credentials, you may be able to access the platform/portal either by entering your login credentials or by using OTP sent to the registered mobile/email id

(2) not allowing another person to use Your Login to access the services,

(3) any and all damages or losses that may be incurred or suffered as a result of any activities that occur in Your Login,

1.5 You agree to immediately notify Company in writing by email to of any unauthorized use of Your Login or any other breach of security.

1.6 On receiving personal information about You, You no longer remain anonymous to Us. We may use this information to do internal research on demographics, interests, and behaviour to better understand, protect and serve Our customers. This information is compiled and analysed on an aggregated basis. We indicate fields that are mandatorily required to be filled and fields that are optional. You may decide whether or not to provide such information to Us.

1.7 By using Our Platform, You agree with the terms set forth in this Policy and expressly grant Your consent for the collection, storage and use of Your Aadhaar number or documents containing Aadhaar number for the specified purposes of availing the Company’s Services (as defined in the Terms of Use of the Company).

1.8 You may choose not to provide Us with any personal information or information as required to provide any services. If We do not receive information required, We may choose not to provide You with such service. Service shall have the meaning attributed to the phrase in the Terms of Use.

1.9 On Our Websites, We use data collection devices such as “Cookies” on certain pages to help analyse Our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on Your hard drive that assist Us in providing Our services. You are always free to decline Our cookies if Your browser permits, although in that case You may not be able to use certain features on the Websites. Additionally, You may encounter “Cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

2.1 The information collected by Us through Our Website is used by Us for various purposes to enable Us to serve You better including:-

(1) To assist you with digital onboarding of you/your client;

(2) Internal record keeping;

(3) To improve Our services;

(4) To periodically send promotional emails or messages on the Website about new products, special offers or other information which We think You may find interesting using the email address which You have provided; or

(5) Information to customize the Website according to Your interests from time to time.

2.2 We may use personal information to resolve disputes that may arise with the use of Our services, help promote a safe service to all the customers, measure consumer interest in Our services, customize Your experience, detect and protect Us against error, fraud and other criminal activity, enforce Our Terms.

2.3 We identify and use Your IP address to help diagnose problems with Our server, and to administer Our Websites. Your IP address is also used to help identify You and to gather broad demographic information.

3.1 We may disclose Your personal information if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce Our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of Our customers or the general public.

3.2 We will share some or all of the collected information with another business entity should We (or Our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to all the information collected.

4.1 All information is saved and stored on servers which are secured with passwords and pins to ensure no unauthorised person has access to it. Once Your information is in Our possession, we adhere to strict security guidelines, protecting it against unauthorized access. Company acknowledges the importance of and is committed to maintaining the security of all information received. However, no method of transmission over the internet, or method of electronic storage is 100% secure or fool proof. Therefore, while Company strives to use commercially acceptable means to protect the Personal Data; Company cannot guarantee its absolute security.

5.1 We use third-party services to serve You better when You visit Our Platform. These companies may use information (not including Your name, address, email address, or telephone number) about You to the extent necessary for Manch to deliver the Services to You. By using Our Platform You agree and hereby authorize Us to share Your details and personal information with such third parties to the extent necessary for Us to deliver the Services to You.